🚚 Delivery Included available on select vehicles & equipment — through 15 October, 2026
Contact us

Get help with your auction purchase

Whether you have questions about bidding, Buy Now vehicles, inspections, delivery, or documentation, our team is ready to help — from your first question through to collection.

Phone
1800 920 246
1800 906 030
Email
sales@gwauctions.com
Address
948 Ipswich Rd, Moorooka QLD
Hours
Mon–Fri, 9AM–5PM
Moorooka office

Support and documentation, handled properly.

This office manages buyer communication and paperwork. Vehicles are stored securely off-site with partner institutions, so viewing is by appointment only.

9AM5PM
Monday to Friday
2× lines
Direct phone support
ABN
79660 299614
QLD 4105
948 Ipswich Rd, Moorooka
How it works

Getting an answer is simple

Three quick steps from your first message to a resolved question.

01

Send us your question

Any channel

Call, email, or use the form below. Include the lot number if your question is about a specific vehicle — it helps our team answer faster.

02

Our team reviews it

Real people

A member of our support team looks into your question directly, checking listing details, documentation, or delivery status where needed.

Bidding and account questions
Listing and inspection details
Delivery and logistics
Post-sale documentation
03

You get a clear answer

Fast turnaround

We reply during business hours with the information you need, or the next step if we're coordinating with a partner institution.

FAQ

Quick answers before you reach out

Can I contact you before placing a bid?

Yes. Reach out before bidding for general guidance or questions about a specific listing.

Can I ask about a specific lot?

Yes. Share the lot number and our team will walk you through the next steps.

Do you help after the auction ends?

Yes. We assist with documents, coordination, and communication through to collection.

Can I visit the office in person?

By appointment only — this location handles support, not vehicle viewings.

Message us

Send us a message

Reach out for bidding, vehicle details, delivery questions, documents, or general assistance.







    Need help with an auction or a vehicle?

    Contact our team for support with listings, bidding, paperwork, and the next steps.

    Call the team
    Google Reviews Based on 287 buyer reviews
    Real customers · Verified experiences
    4.6
    /5
    287 total reviews on Google
    Average Rating
    4.6 / 5
    Would Recommend
    97%
    5-Star Reviews
    94%
    Toyota auction lot
    Closed
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    Toyota FJ Cruiser
    Bank-repossessed asset · Delivered through Polygon Motors GW managed transport
    DP
    Daniel P.
    Australia · Verified buyer
    ★★★★★
    Extremely satisfied Would highly recommend
    “Smooth bidding and delivery on my Toyota FJ Cruiser”
    I won a Toyota FJ Cruiser through Polygon Motors GW and the whole process was very straightforward. The photos and description matched the truck that showed up, and the transport company kept me updated until it reached my driveway. Paperwork was ready, so registration was quick. I’m happy with how everything turned out and I’d feel confident bidding again.
    Daniel's Toyota FJ Cruiser delivered after auction