Privacy Policy
Polygon Motors GW – Online Vehicle & Equipment Auctions
1. Introduction
This Privacy Policy explains how Polygon Motors GW (“we”, “our”, “us”) collects, uses, stores and protects personal information when you access or use our website and services. We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect information directly from users, automatically through technology, and from trusted third parties.
2.1 Information you provide
- Identification and contact details
- Account, bidding and transaction data
- Communications and support requests
2.2 Automatically collected information
- IP address, browser, device and usage data
- Cookies and similar technologies
3. Use of Information
- Provide and operate auction services
- Process bids, payments, delivery and vehicle registration transfers
- Prevent fraud and ensure security
- Comply with legal obligations
4. Sharing of Information
We do not sell personal information. Information is shared only with service providers, transaction partners, or Australian regulatory and law enforcement authorities when legally required.
5. Data Security
We apply administrative, technical and organizational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, consistent with APP 11.
6. Your Rights
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, and to request correction if that information is inaccurate, out of date, incomplete, irrelevant or misleading. You may contact us using the details below to make such a request.
9. Australian Privacy Principles (APPs)
Collection of Personal Information
We only collect personal information that is reasonably necessary for our auction, bidding, payment, delivery and verification services. Where practical, we collect information directly from you, and we will not collect sensitive information without your consent unless an exception under the Privacy Act applies.
Use and Disclosure
We use personal information only for the purpose it was collected, or for a related purpose you would reasonably expect. We do not disclose personal information to overseas recipients except where necessary to operate our services (for example, cloud hosting or payment processing providers), and we take reasonable steps to ensure any such recipient handles your information in a manner consistent with the APPs.
Access and Correction
You may request access to the personal information we hold about you at any time, free of charge in most circumstances. If any information is inaccurate, out of date, incomplete, irrelevant or misleading, you may request that we correct it. We will respond to access and correction requests within a reasonable period, generally within 30 days.
Data Breach Notification
In the event of a data breach that is likely to result in serious harm to affected individuals, we will comply with our obligations under the Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
Direct Marketing
Where we send you direct marketing communications, we will only do so in accordance with the Spam Act 2003 (Cth) and the APPs. You may opt out of receiving marketing communications from us at any time by using the unsubscribe option provided or by contacting us directly.
Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint directly with us using the contact details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Contact
Polygon Motors GW
948 Ipswich Rd, Moorooka QLD 4105
ABN: 79 660 299 614
Email: sales@gwauctions.com
Website: gwauctions.com
Phone: 1800 920 246 / 1800 906 030
